Our
Return Policy
Non-defective merchandise: We will accept
unused
(if
item has been opened this is considered a used item)
product in its original package for up to 48 hours from day of
receiving package.
15%
re-stocking
fee will be charged to the customer. Customer responsible for all
shipping charges. Before returning any product, you will need to email
us for an approval return number, must be included in package
returned. When we have received approved returns, we will then issue
you a store credit for purchase price minus 15% re-stocking fee will
be deducted.
Defective
merchandise:
we
will replace with same item or give you a store credit
Order Cancellations
and Returns:
all cancellations are subject to a
15% restocking fee
Ordering Questions
If
you have special questions about ordering, please email us.
support@candlesbyconnie.com
Secure
Privacy Policy
We do not share the
information gathered through this web site with any other 3rd party
without your express consent. All payment information entered through
this web site is done so through a secure server with SSL encryption.
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