Ordering:
Please place all orders on-line.
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Accepted payments
Master Card
Visa
American Express Discover
Pay Pal
eCHECK
Bank transfers
Pay Pal account balance
US POSTAL
Money Order
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PayPal Customer Service Agents are available to help you
from 7:00 AM EDT to 1:00 AM EDT every day. For general
PayPal account inquiries, please call us toll-free at:
1-888-221-1161. |
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Our
Return Policy
Non-defective merchandise:
We will accept
unused
item in its original package for up to 48 hours from day of
receiving package.
If
item has been opened and appears to have been used, we can not issue a
refund)
A 15%
re-stocking
fee will be charged to the customer. Customer responsible for all
shipping charges. Before returning any product, you will need to email
us for an approval return number, must be included in package
returned. When we have received approved returns, we will then issue
you a refund for purchase price minus 15% re-stocking fee will
be deducted.
It is advised to insure all returns to us that is glass or breakable
items. We can not issue refunds for damaged items returned to us
without insurance.
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Defective
merchandise:
we
will replace with same item or issue you a refund
Ordering Questions
If
you have special questions about ordering, please email us.
support@candlesbyconnie.com
Secure
Privacy Policy
We do not share the
information gathered through this web site with any other 3rd party
without your express consent. All payment information entered through
this web site is done so through a secure server with SSL encryption.
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